We respect our website visitors and understand that you are concerned about privacy.  Therefore, Passion, Inc. and its subsidiaries and affiliates, including without limitation, 


Passion City Church, Inc.
Passion City Church Cumberland, Inc.
Passion City Church, D.C. Inc.
Passion Conferences, LLC
sixstepsrecords, llc
Passion Resources
Passion Productions, Inc.
Passion Global Institute and 
Passion Publishing, LLC 


(collectively, “Passion,” “we,” “our,” or “us”) have instituted policies intended to ensure that your personal information is handled securely and responsibly.  We have posted this Privacy Policy to let you know what kind of information we collect, how it is handled, and with whom it may be shared.

This Privacy Policy may change as we continue to develop our websites, applications, and online services or programs, so we encourage you to refer to this Privacy Policy on an ongoing basis, so that you understand our current Privacy Policy.

If you have any questions or concerns, please don’t hesitate to contact us at privacy@passioncitychurch.com.


What information do we collect?

  1. Non-personal information

Like many organizations, we monitor the use of our websites by collecting “non-personal information,” which is information that, by itself, cannot be used to identify or contact you, such as demographic information (like your zip code) or technical information (like the type of browser you are using).  

Passion may collect non-personal information through cookies and other similar methods.  Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser, so that the website remembers how to interact with you and provides a personalized experience.  For example, we use cookies to help us remember and process the items in your shopping cart and to understand and save your preferences for future visits.  The majority of web browsers accept cookies and similar files, but you can usually change the browser settings to prevent this.  Visit your browser or device’s help section to determine whether these settings are available.  Please note that we may not recognize or respond to browser or device signals around tracking, and some browser or device settings may interfere with your use of features on our websites.  Please also visit www.allaboutcookies.org for more information about cookies and how to disable them.  

In some cases, third-party companies known as service providers are authorized to place cookies and similar technologies on our websites with our permission.  These may be used to help us deliver our own content and advertising, and to compile anonymous site metrics and analytics.  Third-party cookies and similar technologies are covered by the third parties’ privacy policies.

2. Personal information

We collect various types of “personal information,” depending on how you use our websites, such as: 

  • When you make a purchase or donation on one of our websites, we collect your name, mailing address, email address, phone number, and bank account or credit card information to provide you updates pertaining to your order, process transactions, and, as permitted by law, send periodic emails about services or events we think may be of interest to you.  We also retain a record of the purchases and donations you make on our websites.  
  • When you fill out a form or submit a message or inquiry on one of our websites, we collect your name and email address to respond to your request or support needs.
  • When you register to receive emails from us, we collect your name and email address, and in some cases, zip code, country of residence, and birthdate to improve customer service, more effectively respond to your customer service requests and support needs, and, as permitted by law, send periodic emails about services or events we think may be of interest to you. 
  • When you sign up to serve as a volunteer (“Door Holder”) for our events, we collect personal information such as your name, email address, and phone number to communicate for scheduling and other purposes. 

In many circumstances, we will not collect or process your personal information without your consent.  We will ask for your express consent where required or where we find it appropriate.  By using our site, you consent to our web site Privacy Policy. If you choose to give us personal information through our websites, we will assume legitimate interest and consent, and we will collect and retain that information on our servers.  If you choose not to consent, please do not use our website, products, or services, and do not provide us with any personal information.  You may withdraw your consent at any time by emailing us at privacy@268generation.com.

PassionCityChurch.com Cookie Policy
connect.passioncitychurch.com Cookie Policy
sixstepsrecords.com Cookie Policy
PassionGlobalInstitute.com Cookie Policy
LouieGiglio.com Cookie Policy
MakeHistoryTogether.com Cookie Policy
MattRedman.com Cookie Policy
PassionMusic.com Cookie Policy

What do we use your information for?

1. Non-personal information

We use the non-personal information we collect to improve the usability, performance, and effectiveness of our websites.

2. Personal information

If you choose to give us personal information through our websites, we may use your information in a number of ways, including the following: 

  • To process your transactions.
  • To respond to your messages and inquiries.  
  • To enhance your online experience.  For example, we may use it to recognize you and welcome you to our websites.
  • To send you marketing and promotional emails and other updates.  For example, we send out emails to our website visitors about resources or events that we think may be of interest to them.  Each time we send you an email of this nature, we provide you with the opportunity to opt out of receiving future emails.  Instructions for unsubscribing can be found at the bottom of each email.

 To communicate with our Door Holders for scheduling and other purposes.  We do this only if you have signed up to serve as a Door Holder with us.  If you are no longer interested in serving as a Door Holder for Passion or Passion City Church, you may send us an email requesting that we remove you from the Door Holder list. 

How do we protect your information?

We strive to maintain the security of information collected on our websites, and we utilize a variety of security measures to do so.  Of course, there is always some risk in transmitting information electronically.  As we deem appropriate, we use security measures consistent with industry standards. However, we cannot guarantee or warrant the security of any information you transmit to us, and you understand that any information you transmit to us is done at your own risk.

Any credit card or bank account information you provide through one of our websites will not be stored on our servers, and is instead passed directly to our payment processor.  

Do we disclose any information to outside parties?

1. Affiliates 

We may share your personal information within Passion and its affiliates, so that we can send you information about resources or events that may be of interest to you.  These affiliates include the following entities, all of which are located in the United States:

Passion City Church, Inc.
Passion City Church Cumberland, Inc.
Passion City Church, D.C. Inc.
Passion Conferences, LLC
sixstepsrecords, llc
Passion Resources
Passion Productions, Inc.
Passion Global Institute and
Passion Publishing, LLC

We require that our affiliates agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

1. Third parties 

We may share your personal information with outside companies that perform services for Passion.  For example, we may retain an outside company to manage a database containing certain customer information or to create and distribute certain emails.  When we share your personal information with a third-party provider, we require that these parties agree to process your personal information based on our instructions and in compliance with this Privacy Policy and applicable laws. 

Please remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you choose to use our websites, then your information may become subject to the laws of the jurisdictions in which our third-party providers or their facilities are located.

1. Other disclosures 

We may provide non-personal information to our affiliates and other third parties for marketing, advertising, and other uses.  We may also disclose your personal information and other related information in response to subpoenas, court orders, or other lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also collect and share personal information in order to investigate or take action regarding illegal activities, suspected fraud, violations of our Terms of Service, or as otherwise required by law or by government and regulatory authorities.

Do Not Track

Our websites do not currently respond to Do Not Track signals in browsers. While we collect personal information from you as described in this Privacy Policy, we do not collect personal information from you to monitor your online activities across third-party websites or online services (also known as behavioral advertising or interest-based advertising).

Third parties that have content embedded on Passion websites (such as buttons, widgets, and other embedded features or content) may set cookies on a user’s browser or obtain information about the fact that you visited our websites from a certain IP address. In some cases, we may share your personal information where it is necessary for third parties to perform services for Passion.  For example, Passion uses a third party to process payments for transactions on its websites, and that third party may collect personal information for transactions via the use of an embedded button on Passion websites.  We require that our third parties keep such information confidential, and only process it according to our instructions and in compliance with this Privacy Policy and applicable laws.

Children's Privacy

Our website, products and services are all directed to people who are at least 13 years old or older. It is our current policy not to knowingly collect personal information from any person under the age of 13 without verifiable parental consent. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us by sending us an email at privacy@passioncitychurch.com.  If at any time a parent or guardian wishes to access, correct, delete, or control the disclosure of personal information provided by his or her child, he or she should contact us by sending us an email. If we become aware that a child under 13 has provided us with personal information, we will strive to delete such information from our files as soon as possible.

If you are under 18 years of age and live in California, you have the right to request removal of content posted by you to our websites.  Upon receipt of a fully completed removal request, we will use commercially reasonable efforts to remove content posted by you from our websites. Any such request does not ensure complete or comprehensive removal of your posted content. For example, your posted content may continue to appear on Passion websites if it has been reposted by others.  Additionally, while Passion will remove the content you posted from our websites, it may continue to be stored on our servers (although it will not be visible to other users of our websites).  You must complete the removal request form accurately and in its entirety in order for the request to be processed.

If you are a user under the age of 18 and reside in California, and you wish for your published content to be removed from Passion websites, please provide the Agent listed below with the following information in a written notice:

  1. Confirmation that you are currently a legal resident of the state of California;
  2. Confirmation that you are under the age of 18 and your date of birth;
  3. A description of the exact content that you are seeking to have removed (please provide a URL if possible);
  4. Your full name; and
  5. Your email address.


Passion’s designated Agent for California Minor Removal Requests can be reached as follows:

Service Provider: Passion City Church

Name of Agent of Request: Courtney Hurd

By mail: PO Box 14145, Atlanta, GA 30324 

Email: privacy@268generation.com (please add “California Minor Removal Request” to the subject line) 

Online Privacy Policy Only
This online privacy policy applies only to information collected through our websites and not to information collected offline.

Access and corrections

You may contact us at any time at privacy@passioncitychurch.com to (1) see what personal information we have about you, if any; (2) change or correct any personal information we have about you; (3) have us delete any personal information we have about you; or (4) express any complaints or concerns you have about our use of your personal information. We will take all reasonable steps to make the requested changes.  However, it is not technologically possible to change or delete each and every instance of the information we hold on you from our systems, and data may remain in non-erasable forms.  We may retain data for a period in our backup or temporary systems.  We may also retain some information for longer periods as required by law, contract, or auditing requirements.

California residents

Residents of the State of California have the right to request a list of all third parties to which we have disclosed certain information during the preceding year for the third parties' direct marketing purposes.  However, it is our policy to neither disclose personal information, nor to sell such information to third parties for direct marketing purposes without your consent.

Information Received from Non-U.S. Residents

If you are located outside the United States, please note that you may be transferring your personal information to a country that does not have the same data protection laws as your home country. For personal information received from the European Union, European Economic Area, or Switzerland, Passion is committed to handling your personal information in accordance with this Policy and the EU-U.S. Privacy Shield (or the Swiss-U.S. Privacy Shield, as the case may be), as administered by the U.S. Department of Commerce. If there is any conflict between the terms of this Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the EU-U.S. and Swiss-U.S. Privacy Shield frameworks, and to view Passion’s certification, please visit: https://www.privacyshield.gov/list.

Passion’s accountability for personal information that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Passion remains responsible and liable under the Privacy Shield Principles if third parties engaged by Passion process the personal information in a manner inconsistent with the Principles, unless Passion proves that it is not responsible for the event giving rise to the damage.

As further explained in the "Questions and Contact Information" section below, we encourage you to contact us should you have a Privacy Shield-related (or general privacy-related) complaint.

Questions and Contact Information

We welcome your feedback and questions about this Policy. If for any reason you wish to contact us, please send us an email privacy@268generation.com

Any complaints will be resolved internally in accordance with our complaints procedures. If you live in the European Union, European Economic Area, or Switzerland and efforts to resolve the matter internally are unsatisfactory, the complaint may be submitted to the American Arbitration Association (http://www.adr.org), which has been selected as the independent recourse mechanism to resolve complaints and disputes relating to treatment of data originating in the European Union, European Economic Area, or Switzerland under this Policy. We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).  

Changes to this Policy

As we continue to develop our websites, including any website or URL of ours that we have linked to this Privacy Policy, and take advantage of technologies to improve the services we offer, this Policy will likely change.  We encourage you to refer to this Policy on an ongoing basis, so that you understand our current Privacy Policy. 

This Privacy Policy was last modified on [May 7, 2018].